Shipping policy

General Shipping Policy

Vyzer strives to provide all our customers with the best possible shopping experience. We do our best to ship all orders within 48 hours, but there are occasions — due to volume and other circumstances — where that timeframe may be extended.

Shipping Details
When your order contains both clothing and accessories (caps, socks, etc.), please note that these items may ship from different warehouses, meaning your order may arrive in multiple packages and possibly not at the same time.

Tracking Information
You will receive an email with tracking information 1–2 business days after your order has been shipped.

Processing Time
Order processing time is the amount of time it takes to prepare your order before it is shipped.
- Please allow 1–2 business days for your order to be dispatched.
- Domestic orders placed on Fridays after 10:00 AM ET will generally be shipped the following Monday.
- International orders placed on Fridays after 10:00 AM ET will generally be shipped the following Tuesday.

General Delivery Expectations
Please allow 7 business days for domestic orders, although many will arrive much sooner.

Shipping Options
- We ship with our own courier for all domestic orders.
- We also offer next-day delivery with our own courier.
- All other domestic orders will be shipped via ServiEntrega.
- All orders destined for the Galápagos Islands will be shipped via Tame Cargo.

Questions
If you have additional questions, please contact customer service:
- WhatsApp: +593 998703039
- Email: info@vyzershop.com